Accessible Facilities
At Pullman Bunker Bay Resort, we’re committed to creating a welcoming and inclusive experience for every guest. Whether you’re staying with us for business or leisure, our facilities are thoughtfully designed to provide comfort, independence and peace of mind. Here’s a summary of the accessible features available throughout the resort.
Booking and Arrival Support
- Booking available via phone, email and online
- Website and information compatible with screen readers
- Reception fitted with accessible check-in options, low-glare lighting and large print forms
- Seating, water stations and luggage assistance available in public areas
- Golf buggy transport available to guest rooms
Mobility and Physical Access
- Designated accessible parking bays with ramp access to reception
- Step-free access across public areas with wide internal paths (minimum 900mm)
- Ramps fitted with handrails and raised edging
- Accessible signage and contrasting surfaces for visibility
Accessible Rooms and Bathrooms
- Two accessible guest rooms available with king or twin beds
- Clear floor space beside beds, with reconfigurable furniture on request
- Non-allergenic bedding and cleaning products available
- Bathrooms feature roll-in showers with fold-down seats, handrails and handheld shower heads
- Toilets at compliant height with side clearance, contrasting colours and thermostatically controlled hot water
Inclusive Dining and Public Areas
- Menus available in large print or Braille
- Seating areas for those who need rest in all public spaces
- Even lighting and open captioning on display screens
- Restaurant and bar spaces accessible with ample circulation space
Support for Service Animals and Sensory Needs
- Service animals welcome, with shaded rest areas, water, treats and bedding provided
- Staff trained to assist where required
- Clear communication tools including written instructions, plain English signage and familiarisation tours
Pool and Garden Accessibility
- Unisex accessible change room near pool area
- Sloped entry for pool access
- Accessible BBQ areas and garden paths with edge protection
To learn more about our accessibility features and plan your stay, please view our Accessibility Guide.
